Kyotolux is a Tokyo-based Japanese gift boutique dedicated to sharing refined artisan craftsmanship with customers around the world.

We curate authentic Japanese pieces that embody tradition, precision, and timeless elegance—objects designed to become lasting companions in everyday life.

Our company is based in Tokyo, Japan.
All orders are carefully prepared and shipped directly from Japan.

Yes. All items sold at Kyotolux are genuine Japanese products sourced from official brands or authorized distributors in Japan.

We do not sell replicas or parallel imports.

We focus on craftsmanship over mass production.
Each item is selected for its balance of material, design, and functionality—pieces that reveal their charm gradually through daily use.

Most of our collections are crafted in Japan by skilled artisans or established Japanese brands.

If an item is manufactured elsewhere, it will be clearly stated.

Yes. Many artisan products are handcrafted, which may result in subtle variations in texture, color, or finish.

These are not defects, but part of the beauty of Japanese craftsmanship.

Yes. Our curated pieces are designed to combine refined aesthetics with everyday practicality, enriching your daily life through thoughtful design.

We accept major credit cards and secure online payment methods available at checkout.

All transactions are encrypted and securely processed.

Orders may be modified or canceled before shipment.
Once dispatched, changes may no longer be possible.

Please contact us as soon as possible if adjustments are needed.

Yes. You will receive a confirmation email immediately after placing your order, followed by a shipping confirmation with tracking details.

United Kingdom, Austria, Canada, Denmark, France, Germany, Hong Kong, Italy, South Korea, Philippines, Taiwan, United States, and Singapore.

All orders are shipped directly from Tokyo, Japan.

Orders are typically processed within 3 business days.

Delivery time varies depending on destination and customs procedures.

Tracking information will be provided once your order has been dispatched.

Import duties, VAT, or customs fees may apply depending on your country’s regulations.

These charges are determined by local authorities and are the responsibility of the recipient.

International shipping may occasionally experience delays due to customs clearance or local postal conditions.

If your order is significantly delayed, please contact us and we will assist you promptly.

We accept returns only for items that arrive damaged or defective.

Please contact us within 14 days of receiving your order and provide clear photos of the item and packaging for review.

After verification, we will arrange either a replacement or refund depending on the situation.

Your satisfaction is important to us, and we will resolve issues carefully and fairly.

Yes. We offer gift wrapping using traditional Japanese washi paper, reflecting the elegance of Japanese presentation culture.

Yes. You may include a short gift message at checkout, and we will carefully place it inside the package.

Yes. For bulk purchases, corporate gifts, or special collaborations, please contact us directly for further