是的，我們提供全球配送服務。運費另計，將在結帳時顯示。我們全年都有折扣和促銷活動，敬請關注我們的獨家優惠。

這取決於您的所在地。本地訂單預計5-7個工作天送達。海外訂單預計7-16天送達。具體配送資訊將在您的確認郵件中提供。

您可以透過我們的聯絡頁面與我們聯繫！我們很樂意為您提供協助。

We focus on craftsmanship over mass production.
Each item is selected for its balance of material, design, and functionality—pieces that reveal their charm gradually through daily use.

Most of our collections are crafted in Japan by skilled artisans or established Japanese brands.

If an item is manufactured elsewhere, it will be clearly stated.

Yes. Many artisan products are handcrafted, which may result in subtle variations in texture, color, or finish.

These are not defects, but part of the beauty of Japanese craftsmanship.

Yes. Our curated pieces are designed to combine refined aesthetics with everyday practicality, enriching your daily life through thoughtful design.

We accept major credit cards and secure online payment methods available at checkout.

All transactions are encrypted and securely processed.

Orders may be modified or canceled before shipment.
Once dispatched, changes may no longer be possible.

Please contact us as soon as possible if adjustments are needed.

Yes. You will receive a confirmation email immediately after placing your order, followed by a shipping confirmation with tracking details.

United Kingdom, Austria, Canada, Denmark, France, Germany, Hong Kong, Italy, South Korea, Philippines, Taiwan, United States, and Singapore.

All orders are shipped directly from Tokyo, Japan.

Orders are typically processed within 3 business days.

Delivery time varies depending on destination and customs procedures.

Tracking information will be provided once your order has been dispatched.

Import duties, VAT, or customs fees may apply depending on your country’s regulations.

These charges are determined by local authorities and are the responsibility of the recipient.

International shipping may occasionally experience delays due to customs clearance or local postal conditions.

If your order is significantly delayed, please contact us and we will assist you promptly.

We accept returns only for items that arrive damaged or defective.

Please contact us within 14 days of receiving your order and provide clear photos of the item and packaging for review.

After verification, we will arrange either a replacement or refund depending on the situation.

Your satisfaction is important to us, and we will resolve issues carefully and fairly.

Yes. We offer gift wrapping using traditional Japanese washi paper, reflecting the elegance of Japanese presentation culture.

Yes. You may include a short gift message at checkout, and we will carefully place it inside the package.

Yes. For bulk purchases, corporate gifts, or special collaborations, please contact us directly for further